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There is no support. That is why if you click on anything it tries to answer your question for support. Yes. There is a chat box. No. It does not transfer you to a human. Yes. if there was support - why would you HIDE ANY support contact information! There is NO Direct Number on the website! There is NO Direct Support Email on the website! There is NO way to make a Support Ticket in your account! There is way to take your money. And there is a way to lock your account. Yes. IF YOU are able to find the number - you can wait for 2 hours on the phone with no garauntee. If a company makes over 20 million - is that acceptable customer support?? Not even a bank institution would operate like that.
I had heard of Revolut but didn't know exactly what services it offered and never visited the site until a few minutes ago. anf after checking out the very badly organized and non-user friendly site + after reading the "Criticism" section of the Wikipedia article about it I will say it's definitely a hard pass on me ever considering signing up for an account there. I mean, what a *disaster* of what clearly seems like a 💯% sketchy & totally immoral online bank/fin-tech service company.as they've apparently pulled the same unjustified account freezing that Paypal is notorious for and they treat their employees like cr@p: [Revolut Wikipedia Article ](https://en.m.wikipedia.org/wiki/Revolut) no one should trust Revolut - and yes, as others have pointed out, it's definitely NOT a crypto exchange. and based on the OP's post I kindly suggest they put a pause on dealing with cryptocurrency unless they educate themselves about the various kinds of *actual* exchanges there are and to always carefully read the fine print [the TOS] anywhere they open an account. also, it's important to know about the various kinds of wallets that exist + study well how to take radical responsibility by learning about best crypto security practices, which includes but are not limited to: establishing good security habits early on and learning about the different kinds of hot wallets and hardware wallets, like knowing what makes one a cold storage wallet and what a fully air-gapped wallet is. and when making use of wallets it's crucial to immediately record seed/recovery phrases 'analog' style. meaning never, in any way, store them electronically or by using a password manager and not by storing them in 'the cloud.' and always wise to write down each set of recovery phrase words at least 3 times, in numbered order, on 3 different pieces of paper - and then HIDE them in 3 different places. later a more robust seed phrase storage solution can be purchased, such as steel tiles or one of the other options. being discreet, too, is also wise re: not talking about holding coins, tokens and or NFTs, such as NFT artwork, with people in the real, offline, brick & mortar world who don't need to know. and they should look into what a crypto 'wrench attack' is in order to keep themselves and those they care about *safe.* also key to watch out and ignore anyone who claims to be able to help with problems in DMs, emails or anywhere that's not in the public Reddit forums for all to see. I say all of that because that the OP was so confused about why they couldn't withdraw Ethereum from their Revolut account makes it more than likely they'd be further confused dealing with crypto in the future. which means they'd also be vulnerable to making future mistakes which could very easily lead to them losing funds. and there are already far too many heartbreaking stories about people losing funds. which in most cases would have been preventable had the affected individuals had more information. in any case, hope this helps the OP and whoever else new to crypto that might find this reply.
What's the big deal, though? This is just one thread out of the whole post: easy to skip/ignore, especially since anything anti-Biden will be downvoted on Reddit, which will in turn actually HIDE the comments haha. I mean sheesh, look at this: even just saying "Hey that's how conversations work sometimes" gets downvoted like "NO IT ISN'T, CONVERSATIONS ARE ALWAYS LINEAR" hahaha. Sorry, I'm rambling a bit. This is just a silly place sometimes. Hope you enjoy your morning, I just woke up too :)